We currently do not require customers to register their purchase online (this applies only to customers in the USA). Please keep a copy of the receipt for your purchase should you need to make a claim.
Replacement keys can be ordered through any of our Yakima Retailers using the part number 8872 followed by the 3 digit key number. If you do not know your key number, contact one of our signature stores who can use a master key set to determine what key you need. It is a good idea to write this key number in your vehicles owner’s manual when you first purchase your Yakima product.
Replacement parts can be ordered through any of our retailers. We carry a large range of commonly requested parts but some may need to be sourced from overseas.
We are a wholesaler and do not sell directly to the public. If for any reason you cannot reach one of our retailers, we do have online dealers who would be more than willing to assist. For details please contact your local outlet with our Dealer Finder or or contact Customer Service at [email protected]
Some of our stockists are not aware (or do not stock) the complete range that can be sourced through us. If for any reason they cannot help please have the store contact us on your behalf and we will assist them in getting the correct part(s) you require.
To claim on your warranty please return the item to the place of purchase with the receipt and the store will liaise with us to resolve this matter for you as quickly as possible.
Allow up to 5 business days for delivery depending on your location.
Yakima USA is an independent company and is not our head office. Our head office is located in Brisbane, Australia. But all inquiries should be made directly to local dealer/distributor via Dealer Finder or contact Customer Service at [email protected]
Yes, please check out the video section of our website and learn more about our products here.
Not all roof rack fitting types are suitable. In general terms, a rooftop tent can be fitted to bars that use fixed point, vehicle specific track, or gutter mount legs. We do NOT recommend using clamp-style fitments or non-specific vehicle tracks.
These conditions MUST be understood and observed when a rooftop tent is fitted and used:
Confused by how much weight you can actually carry on top of your vehicle? Don't worry, so are most of us, but this helpful guide to calculating load ratings should help.